To provide an extra layer of security for your Trolley account, team members can enable TFA (Two-Factor Authentication.)

Please note that all UK and EU customers (UK and EU companies, and their associated users) will need to have this option enabled as per the requirement of the EU Revised Directive on Payment Services (PSD2).

We support the following 2 methods:

Once TFA is enabled, each time you log in from an unrecognized device, we will send you an authenticator code to your chosen method, which needs to be entered to log in to the Trolley dashboard. Your username and password are still required when logging in.   

How to enable TFA: 

Step 1

Go to your user Profile page, accessed from the top right corner of the dashboard. 

Step 2

Under Security, you will see a switch to enable Two-Factor Authentication, toggle the switch from Disabled to Enabled.  

Step 3

Select Start Setup to continue.

Step 4

Select your preferred method of receiving your authenticator code.
(There are no fees from Trolley for whichever method you choose). 

For Text Message/SMS, you will need to enter your mobile/cell phone number to complete the TFA setup process. A code will be sent to you as part of the setup process to ensure you provided the correct phone number.

Google Authenticator

For Google Authenticator, you will need to install the Google Authenticator App if you haven't already. You can do this from the App Store or Google Play. Then scan the barcode on-screen to receive a code, which you will need to enter to complete the setup. 

To disable Two-Factor Authentication, simply go to your user Profile page, and change the toggle for TFA to Disabled. 

We have now added a column "TFA".
A shield with a green checkmark will show beside any team member that has TFA (Two-Factor-Authentication) enabled on their account.

On the Settings > Team Members

*Only Admin and Owners have access to this page