Recipient Status

Active: An Active recipient is able to receive a payment.

Incomplete: An Incomplete recipient does not yet have the minimum required profile information to receive a payment (payout method, address)

Inactive: No payments sent in over 12 months or disabled by team member

Disabled: Temporarily disable a recipient so they cannot be sent a payment.

Archived: Classified for recipients that are deleted.

Suspended: Users that are flagged for being fraudulent or suspicious activity.

* Please note that once a recipient is suspended, it cannot be unsuspended.

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