Activating your Account
Step by step details on how to activate your new Trolley account.
Tim Nixon avatar
Written by Tim Nixon
Updated over a week ago

Once you have completed your sign-up, you will have access to your Dashboard. Before you can start making payouts, your account will need to be activated. Follow these simple steps.

Step 1

On the dashboard, select the Activate my account button and enter your country, company type and company details. 

Step 2

Enter the details of all your company's signing officers.

*Note: Proof of residence and government ID must be different documents.

Step 3

Next you will be asked to indicate the ownership structure of the company. Any persons with over 25% ownership of the company will need to be mentioned.

Step 4

In the last steps, you will need to indicate the business category and primary currency you will be using as well as who you will be making payouts to and for what reasons. You will also need to indicate your estimated monthly payment volume and the average amount per payment.

Once all the information is complete, select the Activate Account button. Your submitted information will be reviewed, and you will be contacted within 2 business days with follow-up questions if needed.

Canadian Companies

For companies in Canada, you will also need to upload your Business Certificate. This can be either a T2 schedule 50 or a shareholders agreement with an appendix that breaks down the ownership. For more information about this and other acceptable documents visit

Did this answer your question?